Privacy policy

At Feelthings,

 

we value the trust you place in us. We are committed to protecting your personal information and being transparent about how we collect, use, store, and share your data. This Privacy Policy outlines our practices concerning your personal information when you access or use our website: www.feelthings.com.

Note: This Privacy Policy is subject to periodic updates. Please review this page regularly for the latest information.

1. Consent & Acceptance

By accessing, browsing, or using our Website, or by providing your personal information, you agree to the terms of this Privacy Policy and consent to our use and disclosure of your data as outlined below.
If you do not agree with the terms, please do not use our Website or share your personal information.

2. Information We Collect

We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) through your interactions with our website.

A. Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (card number, billing address, etc.)

  • Order history

  • Account login credentials (if registered)

B. Device & Usage Information ,Automatically collected through cookies and other technologies:

  • IP address

  • Browser type

  • Device information

  • Time zone

  • Pages visited, time spent

  • Referring/exit pages

C. Other Data Sources,We may also collect data:

  • Through surveys, contests, or promotions

  • From comments, reviews, or feedback

  • Via third-party analytics (e.g., Google Analytics, Shopify)

3. How We Use Your Information

We use your personal information for:

  • Processing and fulfilling orders

  • Sending confirmations and shipping updates

  • Responding to your inquiries

  • Personalizing your shopping experience

  • Improving our website and services

  • Preventing fraud or abuse

  • Complying with legal requirements

  • Sending promotional emails (only if opted-in)

4. Cookies & Tracking Technologies

We use cookies and tracking tools such as pixels and web beacons for:

  • Website functionality and session management

  • Remembering preferences

  • Analyzing site traffic

  • Running personalized ads and retargeting

5. Sharing Your Information

We do not sell your personal data. We may share it in the following cases:

A. With Service Providers & Vendors
Including but not limited to:

  • Payment gateways

  • Shipping and logistics partners

  • Email service providers (e.g., Mailchimp)

  • Analytics services (e.g., Google Analytics)
    These partners are contractually bound to protect your data.

B. Business Transfers,If we undergo a merger or acquisition, your data may be transferred, subject to the same protections.

C. Legal Requirements,We may disclose data:

  • To comply with law or court orders

  • For law enforcement requests

  • To enforce our Terms of Service or protect our rights

6. Behavioral Advertising & Opt-Outs

We may use your data for retargeted or interest-based advertising.
You can opt out of behavioral advertising through your browser settings or ad preference tools.

7. Data Retention

We retain personal information:

  • As long as necessary to fulfill orders or services

  • To comply with legal/accounting obligations

  • Until a user requests deletion

To request deletion, please contact us (see Section 11).

8. Data Security

We employ industry-standard security measures including:

  • SSL (Secure Socket Layer) encryption

  • Authentication and access controls

  • Regular software and infrastructure updates

  • Limited access to sensitive data

Despite all efforts, no system is completely secure. Please protect your passwords and use trusted networks.

9. Third-Party Links

Our website may contain external links. We are not responsible for the privacy practices of these websites. Please review their policies before sharing information.

10. Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect data from minors. If you believe a child has submitted data, contact us for deletion.

11. Changes to This Policy

We may update this policy from time to time due to:

  • Legal or regulatory changes

  • Business or technology developments

Changes will be posted here with an updated date. Continued use of the website indicates your acceptance of the revised policy.

Contact Us

If you have questions or requests regarding your data, please contact us at:

Email: support@feelthings.com